![]() They have done nothing to offer a solution so I am seeking help in this matter. Was on hold for 40 minutes the third time, only to be transferred to another voicemail. I also sent an email explaining the issue and attached photos and video of the problem. ![]() I left a message expecting I would at least hear back by end of business since it was still early in the day. Monday I called and was on hold for some time until I finally reached an agent who transferred me to their sales department where I immediately got a voicemail. At this point I lost all faith in this company and decided I wanted to get a refund and find another company that would have support when I needed it. I became extremely frustrated and called the help line again, only to find that they do not have a help line over the weekend. Sunday, I had the same tech issues and the course was inaccessible. I decided to take a break from it and try again Sunday. I couldn't get the course to come up, I tried everything I could think of, including "incognito". Saturday, I was excited to get some more work done as I knew I would be able to get ahead both Saturday and Sunday since the weekdays I wouldn't have much time to work on it. I completed my first day with no further issues. I called their tech support line and the call was answered fairly quickly by a helpful agent that advised the problem may be resolved by logging in through the "incognito" version of chrome. I logged in through ****** Chrome which was the browser the site advises clients to use. From the very first day, which was Friday July 14, I had technical issues on the website and had trouble beginning the course. I would be able to follow the course as my schedule saw fit, which was mostly on the weekends. I made the decision due to the flexibility it offered. ![]() The deal team also included corporate and finance partner Aydin Caginalp venture capital and emerging companies partner Brian Kelly tax, employee benefits and executive compensation partner David Herbst employment and labor partner Sharon Bauman corporate and finance associates Ben Ryzak, Jeff Alpert and Veronica Lah and intellectual property protection and enforcement associate Jessica Wood.I decided to use the company to take their 14 day NMLS self-guided online course. OnCourse provides professional development webinars and workforce management solutions in the healthcare, financial services and real estate industries. Schwartz previously led Manatt’s representation of Bertelsmann in its acquisition of OnCourse, which closed in November. This acquisition will strengthen Adtalem’s position as a leader in the financial services continuing education space, and will allow Bertelsmann to focus on professional development services in other sectors. The deal was announced on April 15 and is expected to close this quarter. Manatt’s Scott Schwartz, a partner in the corporate and finance group, led a team representing Bertelsmann, an international media, services and education company, and its subsidiary OnCourse Learning in the approximately $121 million sale of OnCourse’s financial services education business to Adtalem Global Education, an Illinois-based global educational services company. Manatt Represents Bertelsmann in its $121M Sale of OnCourse Learning to Adtalem Global Education April 15, 2019 Long-Term Care/Long-Term Services and Supports.Technology and Intellectual Property Litigation.TCPA Compliance and Class Action Defense.Investigations, Compliance and White Collar Defense.Intellectual Property Protection and Enforcement.Government Litigation and Administrative Law.Financial Services Litigation and Enforcement.
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